Examines various important scenarios that a customer service representative is likely to encounter and shows how to best handle each situation. This guide also explains how to make effective use of voice mail, email, fax, and letters.
Koupit za 916 Kč- Od nejoblíbenějších
- Od nejlevnějších
- Od nejdražších
Customer Service Over the Phone
Doprava:
63 Kč
916 Kč
Koupit za 916 Kč
Customer Service Over the Phone
Doprava:
54 Kč
916 Kč
Koupit za 916 Kč
Popis
Examines various important scenarios that a customer service representative is likely to encounter and shows how to best handle each situation. This guide also explains how to make effective use of voice mail, email, fax, and letters.
Parametry
Výrobce | Taylor & Francis Ltd |